RETURNS AND REFUNDS

Refund policy

Thanks for shopping at Keuthercrafts.

If you are not entirely satisfied with your purchase, we're here to help.

RETURNS

You have 14 calendar days to return an item from the date you received it.

There is a 20% restocking fee that will be deducted from your refund.

To be eligible for a return, your items must be unused and in the same condition that you received it, must be in original packaging and provide proof of purchase.

REFUNDS

Once we receive your items, we will inspect them and notify you that we have received your returned items. We will immediately notify you on the status of your return after inspecting the items.

If your return is approved, we will initiate a refund to your credit card ( or original method of payment ). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

DAMAGED ITEMS

Please report damaged items to keuthercrafts@gmail.com with photos of damage within 7 days of receiving your order. Pending review, the cost of the item will be refunded or a replacement given.

MISSING ITEMS

Please report missing items to keuthercrafts@gmail.com with photo of packing slip within 7 days of delivery. Missing items will be replaced or refunded.

SHIPPING

you will be responsible for paying your own shipping costs for returning your items. Shipping costs are nonrefundable.

CONTACT US

If you have any questions on how to return your items to us, contact us.

keuthercrafts@gmail.com

www.facebook.com/keuthercrafts